The health and social care sector is perennially subject to proposals for reform, revamp, overhaul, and rethink. This boundless appetite for change in the sector is explained by four key factors:
Well, why measure anything? There is an oft-quoted phrase from Peter Drucker’s book “The Practice of Management” which is “what gets measured gets managed”. The quote has a number of variants; “if you cannot measure it, you cannot manage it”, “you cannot manage, what you cannot measure” and so on. The point though is valid regardless of how it is stated.