There are many reasons why a company should have certain policies and procedures.
Legislation is one: for example, it is mandatory for any company with more than five employees to have a health and safety policy.
Having policies and procedures demonstrates competence as a company and provides clear guidelines to staff on how the company operates. It also lays out all professional practices and processes for your customers to see, giving them a better view of your organisation. Policies show that the company is in control and stable, providing assurance to both staff and the general public.
In the tendering process companies will see an instantaneous benefit from having correct and compliant policies and procedures. Evaluators look favourably on companies that can demonstrate their organisational ability and highlight their working practices. With a fully compliant policy suite you can be sure of high marks when tendering.
Policies can, in some cases, make up for a lack of accreditations such as CHAS: a good quality health and safety policy can be referenced in order to win a contract that would otherwise have been lost.
One of the biggest excluding factors at PQQ (pre qualification questionnaire) stage is the policies and procedures section. Many businesses, including large organisations, fail if they don’t have relevant and compliant policies and procedures in place. These documents need to go into great depth – the more detailed the better. The more angles covered, the less likely it is that you will be excluded.
Many companies who don’t have policies in place lose contracts as a direct consequence when they would otherwise win. This showcases the importance of having everything in place to demonstrate to evaluators that you are the best possible candidate.
It is also important to mention that design and templates can impact on a company’s success at PQQ stage. Readability and simplicity is the key when designing your policy template. If the evaluator can’t find the information they need, then you will fail. Along with being aesthetically pleasing, good design will make it easier for the evaluator, making you more likely to be successful.
Executive Compass® are experts at writing policies and procedures and can help you succeed.
We can provide the following policies for your business:
Business continuity plan/disaster recovery policy
Bribery and anti-corruption policy
Complaints policy and escalation procedure
Corporate social responsibility policy
Customer service policy
Equal opportunities monitoring form
Equality and diversity policy
Health and safety policy
If you require any policies or want a review of your current policies, contact Executive Compass® today on 0800 612 5563.