Outcomes

In the context of social value, outcomes can be described as the changes that result from an activity from the perspective of the stakeholder. For example, the outcome for someone taking part in a work experience programme might be increased confidence or improved employability. Outcomes are sometimes less tangible and harder to quantify than outputs (see below); however, when measuring the success of social value initiatives, it is best to focus on the achievements of outcomes, rather than simply monitoring the outputs delivered.